Hugh Rice Jewellers is a prestigious family jewellers and wanted to move to digital expenses quickly and painlessly.
"After making contact with Software Europe and seeing Expenses, the sales process was less than 3 weeks and so we were confident that the implementation could follow suit.
Initially it was going to be an online implementation, but we changed this to be in person and were delighted with the results of the personal service. We were assigned a Professional Services Consultant who answered all our questions and configured the system to our exact requirements and processes.
In-between meetings, the project team from both sides kept in constant communication so that the system was ready to use within the timescales we wanted. The whole process took just over 2 months, and we had Christmas in there too!
We're now rolling out the Expenses Mobile app to our colleagues and are also taking advantage of the enhanced Duty of Care feature to ensure colleagues have the correct insurance.
Hugh Rice and Software Europe share a passion and approach to customer service and relationship ethos that showed we'd be a good fit together."
Sam Paddison, Finance Manager
Hugh Rice Jewellers