Software Europe transforms businesses through cloud technology.


Finance solutions

Finance solutions

Discover the most configurable expenses solution, the fastest outsourced expenses service and the highly intelligent forms and workflows software.

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HR solutions

HR solutions

Discover the unique software designed to streamline your employee relations cases and software designed to streamline your paper processing of your HR processes.

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Procurement & legal solutions

Procurement & legal solutions

Discover the software designed to make contract management easy and a unique solution providing a fresh approach to mergers and acquisitions.

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Career opportunities

We recognise that to continue to provide the very best in products and services we need the very best people. Innovative thinking is encouraged and an appreciation of customer care is absolutely essential. Above all we are looking for people with the right attitude to continue to move our business forward.

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Career opportunities

Meet our team

Our friendly, passionate and driven colleagues make Software Europe what it is today; providing innovative technology and exceptional service to customers all over the world.

Meet our team

Meet our team

Our latest news

Be the first to know the latest Software Europe news. Everything from product award announcements, acquisitions and company results.

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Our latest news

Our latest blog

Read our musings about all of our products and industries. From new product updates, best practice advise and the latest developments around wearable tech.

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Our latest blog

Our awards and accolades

BFA
BTA
EBP
Pay&Benefit
PayrollWorld

Just a few of our customers

ACE
City Care
Plymouth Healthcare
Serco
Actavis
Alliance Medical
Apollo
Bibby
Bluefin
Brighton and Hove Albion
Davies
DFS
Fitness First
My Hermes
Hyperion
The Interiors Group
JBT Corporation
Odgers
Rank Group
The Reynard Group
Steljes
Surrey and Sussez Probation Trust
Transline Group
UoE
UoL
whg
IFDS
International Personal Finance
Leicester City Council
ONS
River Island
Science Museum
Southampton FC

Get in touch

Streamline your employee relations function with an end-to-end employee relations online solution.

ER Tracker is a configurable and flexible solution for tracking, recording and monitoring all your employee relations cases. From the initial referral to HR, to the final step in policy, ER Tracker supports you all the way through the process.

Built around usability for the end user, with an advanced user dashboard, minimal clicking required and intuitive navigation, ER Tracker is simple to use yet rich in functionality.

Improved case management. WATCH VIDEO!

ER Tracker from Software Europe is a configurable and flexible solution for tracking, recording and monitoring all your Employee Relations cases. Built around usability for the end user and configured around your individual company’s HR policy, ER Tracker improves compliance, increases visibility and reduces case management errors.

Want to learn more about ER Tracker?

Cloud Modernises Employee Case Management

Learn how 5 Boroughs Partnership NHS Foundation Trust are finding it easier to reduce the operational complexity of managing multiple employee relations cases.

Read their case study

Cloud Modernises Employee Case Management

Policies and improved productivity

Take your HR policies and turn them into manageable and clearly visible stages and steps. HR policies often have time frames, especially for key steps. ER Tracker allows all steps to have a completion time frame added so that the ER team can focus on cases that are coming up for action.

Reminder email alerts and SMS alerts

When important steps in an ER case are due or overdue, automatic reminders can be sent to the case handler to ensure action can be taken. ER Tracker has optional SMS alerts, allowing users on the go to keep up to date with upcoming and overdue items.

Integrated emails

ER Tracker eliminates the need to manually add attachments and emails to any employee relations case. Users can send emails and correspondence with recipients being able to reply back with all of the documents saved against the case in one single place.

Letter templates

Users can choose from a selection of letter templates for correspondence that is required to be sent out. Letter writing is a quicker process and consistency of content is increased reducing the risk of any vital information being omitted.

Real time dashboard

ER Tracker’s dashboard allows you to view a summary of all open and closed cases, upcoming cases requiring action, cases that are overdue and cases where an employee is suspended.

Line manager view

Line managers in HR can view their subordinates cases and dashboard, enabling the review of caseloads and progress of individual cases to assist in keeping cases on track.

Flexible user permissions

ER Tracker has user access roles that provide the HR team with control over individual permissions for each case – locking down cases securely or having broader access control to cases, you can configure who can see and do what. Sensitive cases can be managed discretely by reducing access to specific cases of places.

Equality and fairness

Building your HR policies into ER Tracker creates a fair and level playing field that will ensure employees follow the same stages and steps when going through an ER case. ER Tracker can run reports on all your ER cases enabling you to measure and improve processes including reporting on protected characteristics to fulfil obligations under the public sector equality duty.